Contact information

Last updated: 3 October 2026

This page contains the formal contact and business information for Pantry. For general questions or help with an order, you are welcome to contact us at any time.

Business details

Trading name: Pantry
Registered business name: Pantry Intl
Registered and postal address:
T. van der Meerstraat 34
1634 EG Scharwoude
The Netherlands

Chamber of Commerce (KVK) number: 72355476
VAT identification number: NL002366107B05
Website: www.pantry.me

Customer service

Email: hello@pantry.me
Online contact form: Contact Pantry

Phone number: +31852033933 (Whatsapp only)

You may contact us at any time. We aim to respond within 24 hours on business days. When contacting us about an order, please include your order number and the email address used at checkout so we can help you efficiently.

Complaints

You can submit a complaint by emailing hello@pantry.me or by using our online contact form. Please describe the issue clearly and include your order number, relevant dates and photographs where appropriate.

We review every complaint individually and aim to provide an initial response within 24 hours on business days. Some matters, including carrier investigations, may take longer to resolve. If so, we will keep you informed. Your statutory consumer rights remain unaffected.

Returns

Our return address is the registered address shown above. Please contact us before returning anything so that we can provide the correct instructions and identify your parcel. Eligibility, costs and the available remedies are explained in our Refund Policy.

Policies and customer information

Further information about ordering from Pantry is available in our Terms of Service, Shipping Policy and Privacy Policy.